Terms of Use

01These terms, and what they cover

This website is operated by Shasam Technologies, Chennai, Tamil Nadu, India. By using it you accept these Terms of Use. If you do not accept them, please do not use the site.

• Registered address: No 424 & 425, 11th Street Athivakkam, Gomathi Amman Nagar, Redhills, Chennai 600052
• Telephone: +91 86828 46712
• Email: contact@shasamtechnologies.com

These terms cover the website and nothing else. In particular:

• Client work is governed by its own contract. Where we agree to build, operate, or support something, a separate written agreement - statement of work, master services agreement, or similar - sets out scope, price, timelines, warranties, liability, and intellectual property. That contract prevails over anything on this website.
• Products publish their own terms. If you use a Shasam Technologies product, that product's terms govern your use of it, in addition to these.
• Personal data is governed by the Privacy Policy, which forms part of these terms.

02Nothing here is an offer, and an enquiry is not an engagement

The descriptions of what we build, how we work, and what a project involves are provided for information. They are not an offer capable of acceptance, not a quotation, and not a commitment to take on any piece of work.

Sending us an enquiry, and our replying to it, does not create a contract, a professional relationship, or any obligation on either side. We take on work only when a written agreement is signed by both parties. Until then either of us may walk away for any reason.

03How you may use this website

You may read, print, and share this site freely for your own business purposes. You may not:

• attempt to gain unauthorised access to any part of the site, its servers, or any connected system;
• probe, scan, or test the vulnerability of the site except with our prior written consent;
• submit anything unlawful, deliberately false, defamatory, or infringing through our forms;
• use the site or its forms to distribute malware, spam, or bulk unsolicited messages;
• impose an unreasonable load on our infrastructure, including by automated scraping that ignores the limits in our robots.txt; or
• misrepresent your identity or your authority to act for an organization.

We apply rate limits to our forms to prevent abuse. We may restrict access to anyone who breaches this section, without notice where the circumstances warrant it.

Responsible disclosure. If you find a security weakness in this site, we would rather hear from you than not. Report it to support@shasamtechnologies.comwith enough detail to reproduce it, and give us reasonable time to fix it before disclosing it publicly. We will not pursue action against anyone who reports a genuine issue in good faith and does not access, alter, or exfiltrate other people's data in the process.

04Intellectual property

This website

The content, design, code, structure, and branding of this site belong to Shasam Technologies or its licensors and are protected by law. You may quote short extracts with attribution and a link. You may not reproduce the site substantially, present our material as your own, or use our name or logo to suggest an endorsement or relationship that does not exist.

Work we build for clients

Intellectual property in work built for a client is dealt with in that client's contract. Our standard position, stated publicly because clients ask before they engage us: the client owns the intellectual property in the work product on payment, and holds the repository, the database, and the cloud accounts in its own name from the start of the project.

We retain ownership of general know-how, skills, and any pre-existing or reusable components we bring to a project, and we grant a licence to use them as part of the delivered work. This is what allows a client to own its system without also acquiring our internal tooling. The exact terms are set out in the contract, which prevails over this summary.

05Third-party links and services

This site links to third-party services - professional networks, social profiles, and the providers listed in our Privacy Policy. We do not control them and are not responsible for their content, availability, or practices. A link is not an endorsement. Their terms and privacy policies apply when you use them.

06Availability and accuracy

We take care to keep this site accurate and current, but we do not promise it is free of errors or omissions, nor that it will be available uninterrupted. We may change, suspend, or withdraw any part of it at any time without notice.

Descriptions of methods, timelines, and technology reflect how we generally work. They are not guarantees about any particular project. What is committed for your project is what your contract says.

07Disclaimers and limitation of liability

This website is provided as is. To the fullest extent permitted by law we exclude all warranties, conditions, and representations that are not expressly stated here, whether implied by statute, common law, or otherwise.

To the fullest extent permitted by law, Shasam Technologies is not liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, revenue, business, goodwill, data, or anticipated saving, arising out of your use of this website.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under Indian law. Liability for work we perform under a contract is governed by that contract, not by this section.

Your consumer rights under the Consumer Protection Act, 2019 and other applicable law are not affected by anything in these terms.

08Privacy and data protection

How we handle personal data, including your rights under the Digital Personal Data Protection Act, 2023, is described in our Privacy Policy, Data Retention and Deletion Policy, and App Permissions page. To exercise a right over your data, use Manage my data.

09Governing law and jurisdiction

These terms and any dispute arising out of them, whether contractual or not, are governed by the laws of India. Subject to any mandatory consumer-protection rights available to you, disputes are subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu.

10General

• Severability. If any provision is held unenforceable, the rest remains in force and the provision is read down to the minimum extent needed to make it valid.
• No waiver. If we do not enforce a provision, that is not a waiver of it and we may enforce it later.
• Entire agreement. For website use, these terms and the Privacy Policy are the whole agreement between us. For contracted work, the contract is.
• Assignment. We may assign these terms to a successor in a business transfer. You may not assign them.

11Changes to these terms

We may update these terms as our business or the law changes. The version number and effective date at the top of this page always reflect the current version, and continued use of the site after an update means you accept it. This is version 2.0, effective 26 July 2026, replacing all earlier versions.

12Grievances and how to reach a person

If anything in this document, or anything we have done with your information, is not right, raise it with our Grievance Officer. You do not need to use any particular form of words.

• Grievance Officer: Peter Yogaesh J
• Email: support@shasamtechnologies.com
• Address: Chennai, Tamil Nadu, India

We acknowledge grievances within 48 hours and aim to resolve them within 15 days, in line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

If you are not satisfied with our response on a personal-data matter, you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. Approaching us first is not a precondition, but it is usually faster.